Mokwheel+ Refund & Return Policy

At Mokwheel+, we believe finding the right e-bike should feel exciting, not stressful. That’s why we’ve created flexible options to make sure you feel confident in your ride.

🚴 30-Minute Test Ride – Free & Easy

Come visit us and enjoy a complimentary 30-minute guided test ride. It’s the perfect way to get a feel for the power, comfort, and features of your future Mokwheel+.

🏞️ 30-Day Ride & Return – Just $150

Want more time? With our Aftercare Package, you can take your bike home and try it out on your own roads and trailswith the option of a 30-Day Return. For a one-time fee of $150, you’ll have the peace of mind of riding risk-free (excludes off-road riding, crash impacts, or modified bikes).

This way, you’re covered—and so is your wallet.

💸 24-Hour Price Match Protection

Found a better price online? With our Online Price Match Guarantee, you’ll get the same unbeatable deal from Mokwheel+. If you’ve purchased with a price match, we also offer a 24-hour return window for added confidence.

🔧 Warranty You Can Trust

Every Mokwheel+ is backed by our industry-leading warranty and customer-first support. We’re here long after your ride begins.

✅ Simple. Flexible. Rider-focused. That’s the Mokwheel+ way