Service Center

Tualatin Service Center · All Brands Welcome

Keep your ride
rolling.

Expert tune-ups, quick repairs, and honest work at fixed prices. We service every major e-bike brand — Mokwheel, Rad, Aventon, Specialized, Trek, and everything in between. Book online, drop off in Tualatin, ride out fast.

Book My Service
Quick Tune $60 · Super Tune $150 48-hour avg turnaround ★★★★★ 4.9 rating

Schedule your service

Pick a time that works for you. We'll have the workbench ready when you drop off.

🔧
Reserve Your Appointment
$49 deposit · credited toward your service
Pick a time on the calendar, pay the $49 deposit to lock your slot, and drop your bike off in Tualatin. The deposit comes off your final service total ($60 Quick Tune or $150 Super Tune) — no double-charge.
Choose Your Time & Book →
⚡ Cancel up to 24hr ahead for a full refund
Prefer to talk? Call (503) 404-3986 or email tualatin@mokwheelstore.com

Whether you ride a Mokwheel, a Rad Power, an Aventon, or something we've never even heard of before — bring it in. Our Tualatin service center brings over 20 years of combined bike and mechanic experience across our team, turning wrenches on every e-bike brand that comes through the door.

We don't upsell. We don't hide behind vague hourly rates. Every service starts at a fixed price so you know exactly what you're paying before you drop off your bike.

Two packages that cover 90% of what your bike needs

Most rides need one of these. Anything beyond gets quoted before we start — no surprise bills.

Entry Package
Quick Tune
$60 starts at
Perfect for a mid-season refresh or a bike that's mostly dialed in. Get it back to running smooth in a single visit.
  • Wipe down & clean
  • Safety check
  • Fastener check
  • Brake adjustment
  • Tire pressure check
  • Chain lube
  • Drivetrain adjustment
  • Battery health check
  • Test ride & recommendations
Book Quick Tune →
Need something specific?

Battery diagnostic, motor issue, weird noise, upgrade install — call us at (503) 404-3986 and we'll quote it. If it's on a bike, we've probably fixed it before.

Over 20 years of combined experience at every workbench

Any brand, any age. Rad, Aventon, Specialized, Trek, Giant, Mokwheel, Bosch, Shimano, Bafang — if it has pedals and a battery, we'll work on it.
Fixed prices, no games. $60 or $150 to start. If we find something bigger, we quote it before we touch a wrench.
Fast turnaround. Most bikes back in 48 hours. Same-day service available when we can swing it.
Real recommendations. We tell you what actually needs fixing versus what can wait. No pressure, no upsells.
Local, not a call center. Talk to the person who worked on your bike. See the shop. Get honest answers.
2,000+ bikes serviced. Our team's combined 20+ years of experience means if yours is doing something weird, chances are we've seen it before.

From booking to back on the road

1
Book online with $49 deposit
Reserve your slot on the calendar and pay a $49 deposit. This locks your appointment and gets credited toward your final service total.
2
Drop off in Tualatin
Bring your bike to 18041 SW Lower Boones Ferry Rd #3. We'll walk through it with you so we're on the same page.
3
We service your bike
Full inspection, fixed-price service, quote for anything extra before we start. Most bikes done in 48 hours.
4
Ride out fast
Pick up, ride home, get back to what you actually bought the bike to do.

Every major e-bike brand

Click your brand for specific service info, or just bring it in — if it's not on the list, we still fix it.

Don't see your brand?

Bring it in anyway. If it has pedals and a battery, we've probably worked on one. If we can't fix it, we'll tell you up front and point you to someone who can.

Service FAQ

How does the $49 deposit work?
You pay $49 online to reserve your appointment slot. When you drop off your bike, we diagnose it and confirm the service (Quick Tune $60 or Super Tune $150). Your final bill is the service total minus the $49 you already paid — so $11 remaining for Quick Tune, $101 for Super Tune. The deposit isn't a separate fee, just an upfront portion of what you'd pay anyway.
What if I need to cancel or reschedule?
Cancel or reschedule up to 24 hours before your appointment for a full refund. Within 24 hours, the deposit is non-refundable (but transferable to another appointment if you can reschedule). We ask for the deposit specifically to reduce no-shows so we can keep spots open for riders who actually need service.
Do you service e-bikes from other shops?
Yes — we service every major e-bike brand, whether you bought it from us or somewhere else. Rad Power, Aventon, Specialized, Trek, Giant, Bosch, Shimano, Bafang — we've worked on it.
How long does a service take?
Most services are back in 48 hours. Simple work like tire changes or brake adjustments can often be done same-day if you drop off early. Bigger jobs (motor swaps, wheel builds) get a specific timeline when we quote it.
What's included in the Quick Tune vs. Super Tune?
Quick Tune ($60) is safety check, brake adjustment, drivetrain adjustment, chain lube, battery health check, and a test ride. Super Tune ($150) includes all of that plus wheel truing, chain install, tire and tube install, and brake pad install. Super Tune is what you want if your bike hasn't been serviced in a year or more.
What if my bike needs more than the tune covers?
We diagnose during drop-off and give you a written quote for anything above the tune price before we start. Nothing gets done without your approval. No surprise bills.
Can you diagnose battery or motor problems?
Yes. Battery health checks are included in both service packages. Deeper motor and electrical diagnostics start at $50 and get credited toward any repair we do. Some issues we can fix on-site; others require ordering parts and rescheduling.
Do you offer service warranty?
Yes — 30-day warranty on labor and parts we install. If something we did isn't right, bring it back and we'll make it right at no charge.
What if I bought my bike online and need service?
Bring it in. Most direct-to-consumer e-bikes (Rad, Lectric, Ride1Up, Juiced, etc.) end up needing local service eventually, and we're the shop that handles it. We won't judge — just book a service and drop it off.
Is service also available at your Eugene location?
Not yet. All service is currently at our Tualatin location. Eugene customers can call ahead if there's a specific concern — sometimes we can help remotely, and if you can bring the bike up, we'll fit you in.

Ready to get your bike serviced?

Book online, call us, or just drop by. The shop is real, the team is local, and the coffee's usually on.

1 Pick a service package (Quick Tune $60 or Super Tune $150).
2 Book a time above, or call the shop directly.
3 Drop off. We'll take it from there.
Book My Service
Tualatin Service Center
18041 SW Lower Boones Ferry Rd #3 · Tualatin, OR 97224
(503) 404-3986 · Open daily 10am–7pm
tualatin@mokwheelstore.com
Book Service
$49 deposit · credited to total