2-Year 'Plus' Protection Plan
2-Year 'Plus' Protection Plan
Regular price
$189.00 USD
Regular price
Sale price
$189.00 USD
Unit price
per
Shipping calculated at checkout.
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3-Year Comprehensive Coverage
Unlimited Tune-Ups
Flat Tire Protection
Rider Rescue Included
Priority Walk-In Service
3-Year Comprehensive Coverage
Unlimited Tune-Ups
Flat Tire Protection
Rider Rescue Included
Priority Walk-In Service
ProBuilt Plus — 2-Year Aftercare
RIDE
COVERED.
Two full years of comprehensive e-bike coverage — parts, labor, tune-ups, flat protection, and Rider Rescue. Zero hidden costs. Zero compromises.
2-Year Coverage
All Parts & Labor
Rider Rescue
Priority Service
$189
One-time add-on — with any e-bike purchase
2
Years of Coverage
$0
Hidden Costs
5
Perks Included
2
Annual Tune-Ups
What's Included
EVERYTHING
YOU NEED
Every ProBuilt Plus plan covers everything — from day one to year three. Here's exactly what you get.
All-Inclusive Coverage
Parts and labor for your entire e-bike, fully protected for 2 years. No deductibles, no asterisks — just total coverage from frame to drivetrain.
Annual Tune-Ups & Safety Checks
Two full tune-ups over your coverage period — brakes adjusted, drivetrain cleaned, battery health checked, and everything dialed in so you stay in peak condition.
Flat Tire Protection
Free tubes and tire swaps whenever you need them. A flat shouldn't end your ride — and with Plus coverage, it won't.
In-House Service Rate
As a Plus member, all additional repairs and services outside your plan are billed at our discounted in-house rate — no out-of-house pricing, ever.
Rider Rescue
Stranded mid-ride? We'll come get you. Rider Rescue covers pickup within 3 miles of either Mokwheel location — because getting stuck shouldn't ruin your day.
Plan Comparison
HOW GOLD STACKS UP
See how ProBuilt Plus compares to our other plans and standard bike ownership.
Coverage
ProBuilt
ProBuilt Plus
ProBuilt Plus ✦
2-yr Limited Warranty
✦
✦
✦
Comprehensive Parts & Labor
—
✦
✦
Coverage Duration
Included
2 Years
2 Years
Annual Tune-Ups
—
✦ ×2
✦ ×2
Flat Tire Protection
—
✦
✦
Unlimited Wear Items
—
—
—
Accessory Coverage
—
—
—
Drop Protection
—
—
—
Priority Walk-In Service
—
—
—
Rider Rescue
—
—
✦
Add-On Price
Included
$189
$189
Simple Process
HOW IT WORKS
01
Add at Checkout
Ask any Mokwheel team member to add the ProBuilt Plus plan when you purchase your e-bike. It's a simple one-time add-on — no subscription, no renewals.
02
Ride with Confidence
Your coverage activates immediately. Every tune-up, flat fix, wear item, and covered repair is handled by our in-house technicians — at zero additional cost to you.
03
We've Got Your Back
Walk in for priority service anytime, call for Rider Rescue when you need it, and ride knowing that for 3 full years, you're completely covered. No surprises.
Gold Exclusive
RIDER RESCUE
Stranded with a broken-down bike is no fun. That's why ProBuilt Gold includes Rider Rescue — our promise to come get you when your ride can't.
Whether it's a dead battery, a mechanical issue, or something we couldn't have anticipated — if you're within 3 miles of a Mokwheel location and you're stuck, we'll come to you.
🚗 Rider Rescue — Details
Coverage radius of up to 3 miles from our Portland (Tualatin) or Eugene location.
Applies to any covered mechanical failure, battery issue, or bike-related breakdown.
We'll transport you and your bike back to the nearest Mokwheel store at no charge.
Valid for the full 2-year duration of your ProBuilt Plus plan.
Simply call us at the number on your plan card — we'll handle the rest.
Portland: (503) 404-3986 | Eugene: (541) 838-6728
Common Questions
FREQUENTLY ASKED
ProBuilt Gold must be added at the time of your e-bike purchase. It's a one-time add-on designed to be bundled with your bike sale. If you're unsure, ask a team member before you complete your purchase — we're happy to walk you through it.
ProBuilt Gold is available with any e-bike purchase from Mokwheel Factory Store, regardless of brand. Whether it's a Mokwheel, a Rad Power, or any other bike we carry, the plan covers it.
Drop protection covers incidental damage caused by accidental tip-overs or falls — things like bent handlebars, cracked fenders, scratched panels, or minor frame damage from a tumble. It does not cover intentional misuse, theft, or crash damage from high-speed collisions. Our team will assess each claim fairly and transparently.
As a Plus member you get priority walk-in service — no appointment needed. Simply bring your bike to either our Portland (Tualatin) or Eugene location during business hours (Wed–Sun) and show your Plus plan. We'll take care of you right away.
Flat tire protection is unlimited for the duration of your 3-year plan. We'll replace tubes and swap tires as many times as you need — because getting a flat shouldn't cost you anything extra when you're covered.
ProBuilt Plus does not include unlimited wear items. Brake pads and chains are replaced during your annual tune-ups at our in-house service rate. If you need additional wear item replacements between tune-ups, you\'ll benefit from our discounted in-house shop rate as a Plus member.
Rider Rescue is available during our store hours: Wednesday through Sunday. If you're stranded within 3 miles of our Portland (Tualatin) or Eugene location, give us a call and we'll come get you and your bike.
ProBuilt Gold is tied to the original purchaser and bike. It is not transferable to a new owner if the bike is sold. However, this makes your bike more attractive to sell — buyers know it's been professionally maintained throughout its life.
All covered repairs are performed at our Tualatin or Eugene locations during business hours (Wed–Sun). If you experience an issue outside of hours, contact us as soon as we open and we'll prioritize your service as a Plus member.
RIDE COVERED
FOR 2 YEARS.
Add ProBuilt Plus to your e-bike purchase today. Ask a Mokwheel team member at checkout.
